The original version of the Agreement is made in the Japanese language. In the event of any inconsistency or contradiction between the English version and any translation thereof, the Japanese version shall prevail.
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with kanjijp.com (the “Service”) operated by Hankoya.com, Inc. (“us”, “we”, or “our”). Please read these Terms and Conditions carefully before using the Service.
Article 1. Application Scope and Revisions of the Agreement
This agreement shall be applied to us and its users (as defined in Article 3), regarding the provision and use of this service. We may revise this agreement without the prior permission of the users.
Article 2. Use of this service
Users shall use this service according to this Agreement by us. We reserve the right, at its sole discretion, to change, add or remove portions of this Terms and Conditions, and the Service, at any time. It is your responsibility to check this Terms and Conditions each time before using the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.
Article 3. Users
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service (“Users”). By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Article 4. Discontinuation of Service Provision
We may reject, terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. We accept no liability for any loss resulting from using the Service.
Article 5. Prohibited Actions
When using the Service, Users must not perform any of the following acts.
An act of actually or potentially interfering with the operation of the Service in an unreasonable manner, thereby causing disadvantage to us.
An act of illegally using email addresses.
An act of interfering with the use of the Service by us, other users or third-party.
An act of actually or potentially infringing upon any trademark right, intellectual property right, privacy rights, or any right of us, other users or third-party, etc.
An act of actually or potentially violating the public order and moral.
An act of actually or potentially violating the law.
A criminal act, an act that leads to a criminal act, or could potentially lead to a criminal act
Other acts deemed inappropriate by us.
Any violation of the Prohibited Actions as stipulated in this Article, shall be subject to not only just etiquette violation, but also may be punishable according to regulations under penal law/ unauthorized computer access law / trademark law / copyright law and civil / business law, and subject to criminal penalty or civil liability damage.
Article 6. Copyright
Users may use the information provided through this service within the scope of the copyright restrictions, such as the copy of material for private use, as authorized by the copyright law. However, any use beyond the scope without the permission of the holder of the right shall be prohibited.
With regards to a violation of the regulations as stipulated in this Article by a user and a dispute occurs between the holder of rights or a third party, the user shall not inconvenience or cause damage to us and shall solve the dispute by his/her own responsibility and expense.
Article 7. Use of User Information
The handling policy of personal information of the User is defined in “Privacy Policy”.
Article 8. Purchase of Products
Users may purchase products through this service.
In cases where a user wishes to purchase a product, the user shall apply for purchase of the product according the method specified by us.
When a confirmation e-mail for the product order as described in the previous section is sent to the user by us, a sales agreement between the user and us shall be established regarding this products.
Products can only be delivered within Japan.
We may cancel a sales agreement based on the information defined on our website.
All items purchased on our website will be delivered by our partner carriers.
Title for all items purchased on our website will pass to you upon our delivery to the carrier. You will bear responsibility if items are lost due to intentional acts or negligence of the carrier before reaching the designated delivery address.
When a suggested recipient has receive the package, it shall be deemed to have accepted the handing over.
1) A person living with the recipient, or an equivalent person if the receiver’s address is a residence.
2) A caretaker, or an equivalent person if the receiver’s address is not a residence.
The delivery shall also be subject to conditions imposed by our partner career.
Article 9. Cancellation of the Contract
We may cancel a sales agreement when any of the following cases applies:
In cases where a violation of this Agreement has occurred.
In cases where it becomes evident that the ability of payment by the user is threatened.
In cases where the product is out of stock, and cannot be easily delivered.
In cases where the product cannot be delivered due to an incorrect address or long absence.
In cases of misconduct or improper actions regarding this service, regardless of the regulations in the previous section, we may cancel or terminate the agreement of sale, or take other proper measures.
Article 10. Payment
The amount of the payment for the purchase of a product shall be the total amount of the purchase price of the merchandise (including any shipping costs) and any customs duty (consumption tax) if applicable.
Payment for products purchased through this service shall be collected by cash on delivery (COD), credit card transaction, bank transfer, convenience store payment, etc.
In the case of credit card purchases the sale shall also be subject to conditions imposed by your credit card issuer. In the event of a dispute in respect of provision of services by your credit card issuer we accept no liability – please direct enquiries to the issuer.
Credit card payment will only be accepted where the name of the purchaser/receiver and cardholder match, in order to prevent credit card fraud.
In the case of the unmatched names:
– We may ask for the change of payment method or shipping address.
– The delivery may be delayed due to the re-authorization.
– Your credit card issuer may contact you.
In the case of potential credit fraud or shipment suspension requested by your credit card issuer, we reject the shipment.
Article 11 Information Management
If any of the following reasons exists, we may delete a comment or other information without the consent of the content owner.
An act of infringing upon any intellectual property right such as copyright, or any other right, of us or a third party.
In the case we are notified by a third party regarding an act of infringing upon any intellectual property right such as copyright, or any other right, of the third party.
An act of actually or potentially violating the law.
Government or a public authority orders us to delete the contents on the grounds of legal foundation.
Other acts deemed inappropriate by us.
We may reject a user from using the Service, in part or in whole, without giving a prior notice to the customer.
Article 12. Discontinuation of Service
In order to maintain good operating conditions of this service, we may discontinue all or part of the provisions of this service without prior notification to the users, in any of the following cases.
For regular or emergency maintenance of the system.
In cases where operation of the system became difficult due to fire, blackout, or sabotage by a third party.
In addition to the above, in cases where we determines that discontinuation of the system is necessary.
Article 13. Other Disclaimers
We shall not be held liable for any damage or loss caused by delayed deliveries or deficiencies of a product, or any issue due to a user’s use of the product.
In cases where we are responsible for any damage or loss with regard to the use of this service and/or products sold, our liability is limited to the price of the product purchased.
In cases where we are responsible for notification to its users, such responsibility shall be considered fulfilled when such notification has been sent to the e-mail address registered by the user. In addition, the company’s responsibility for product delivery shall be considered fulfilled when a product has been shipped to the address specified by the user.
We shall not be held liable for any damage or loss with regard to the use of this service and/or products sold and/or bought through this service, under any circumstances, apart from those stipulated in the preceding Article, no matter the legal ground of action.
In no case we are held liable for any damages due to the inability to use this service.
We shall be exempt from its obligations by processing paper work in accordance with the registered contents of the user.
We shall not be held liable for any damage or loss with regard to the use of this service, under any circumstances, no matter the legal ground of action.
In cases where another user or a third party suffers damage due to a user’s use of this service, the user involved shall resolve the issue by his/her own responsibility and expense, and shall not involve us.
Costs incurred for installation of computer equipment and/or transmission equipment necessary for the use of this service, telephone charges, LAN usage fees, and application costs for the use this service, shall be borne by the user himself/herself.
For the best experience viewing our website, we recommend Internet Explorer 9.0 or later with JavaScript and cookies. The service collects IP address, behavioral record via “cookies” and unique serial number of your mobile phone for the purpose of providing appropriate advertisement and the best experience when visitors use the service. Please note that although you can reject cookies by changing your browser settings, part of the services on the website may become unavailable.
Article 14. Other
Method of Contact between the user and us shall be principally via email or phone.
Regarding the use of this service, in cases where a problem cannot be solved according to the terms of this User Agreement, both we and the user shall pursue negotiations and reach a solution in the spirit of good faith.
The Osaka District Court shall have exclusive jurisdiction of the first instance over any dispute arising from this Website unless otherwise stipulated herein.
In cases of nonpayment of the transaction value or violation of this User Agreement, and it becomes necessary for us to retain an attorney for the collection of a claim in order to compensate for damages, the user shall also bear the costs of such attorney based on the Japanese attorney’s fee regulations.